Quality Assurance Specialist

WGS Systems is seeking an experienced quality assurance specialist. The ideal candidate is an
exceptionally organized, methodical professional who has the experience necessary to take our
products to the next level in accuracy, security, and safety. The specialist will be charged with
maintaining and improving a complete QA program that not only safeguards product quality
but also fosters a culture in which all employees are actively engaged.

Objectives of this role

• Interpret, build upon, and comply with company quality assurance standards
• Maintain complaint and nonconformance processing through records and tracking
  systems, including root-cause analysis and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop improved standards for production and design, and create testing
  protocols for implementation across all service lines
• Identify training needs and take action to ensure companywide compliance
• Maintain knowledge of current and new Quality Standards

Responsibilities

• Plan, execute, and oversee product inspection and testing for quality and
  conformance to specifications and deliverables
• Assist operations by tracking, documenting, and reporting quality levels as well as
  company defined KPIs
• Investigate reports of product quality issues and ensure resolution in accordance
  with company guidelines and regulatory requirements
• Develop or update procedures for capture, investigation, and documentation of
  product complaints
• Monitor risk-management procedures, maintain problem logs, and report issues to
  managers and product developers
• Provide training and support to team members that covers systems, policies,
  procedures, and core processes

Required skills and qualifications

• Proficient in JIRA administration
• Familiar with AS9100
• IPC-610/620 Certified
• Must be a US citizen
• Deep knowledge of quality assurance terminology, methods, and tools
• Excellent computer skills with database management a plus
• Excellent analytical, problem-solving, and decision-making skills
• Proficiency in best practices for testing, version control, and defect management

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in relevant field
• Understanding of agile/scrum methodology and how QA functions within it
• Professional certification such as Six Sigma, CQE or CQA

Contact Information:
WGS Systems, LLC
7350 Executive Way, Suite A
Frederick, MD 21704

Send resumes to: company@wgssystems.com

We are proud to be an EEO employer M/F/D/V.